Privacy
Data handling on the Graiphic website.
Contact form
Name, email, subject and message are stored in the site database so that the Graiphic team can reply. When an email relay is configured, the message is also sent to the relevant Graiphic mailbox. Otherwise, visitors receive a link to send it with their email application.
SOTA orders and licences
To buy a SOTA licence online, the site opens Stripe Checkout. Stripe collects your email address, billing details, any tax information you provide, and the information needed to process payment and a Developer Pro subscription. Graiphic does not receive your card number. After payment, Graiphic keeps your email address, order, payment and subscription references and statuses, and the assigned licence token in a private database. This information is used to deliver the licence, handle renewals and prevent duplicate allocation. Information entered on Stripe Checkout is also handled under Stripe’s privacy policy.
Order cookie
A secure functional cookie is created when you start an order. Together with the payment session, it lets you retrieve the licence token on the return page after payment is confirmed. The token is not placed in the return URL.
Licence emails
When licence emails are enabled, the buyer’s email address and licence token are sent to Amazon Simple Email Service (SES) to deliver the transaction email, including after a paid renewal.
Language selection
FR / EN links open the selected version of the page directly. No language choice is saved in a cookie or browser storage. The main pages of this website do not integrate analytics or advertising trackers.
Homepage language
When you enter the homepage, the country estimated from your IP address determines the default version: French from France, Global elsewhere. The lookup runs on our server using a local database; no geolocation request containing your IP is sent to a third party. The detected country is not saved as a preference. A VPN or corporate network may change the estimated country.
IP Geolocation by DB-IP · CC BY 4.0.
YouTube videos
Some video thumbnails are loaded from YouTube. The video player loads only after you select “Play video”. YouTube may then process data under its own privacy policy.
Hosting
The site pages and order data are hosted on AWS Lightsail.
Your rights
For personal-data requests: dataprotection@graiphic.io.